Arbonne Review

Arbonne International Review

Arbonne is a company that has been around for 40 years. It was created in Switzerland by a group of biochemists, biologists and herbalists led by Petter Morck. Nowadays the headquarters are located in Irvine, California, U.S.A. with offices in Canada, Australia, Poland and Great Britain with a scheduled opening for new offices in Taiwan for 2016.

arbonne.com skincareSince the 1980s they manufacture skin care products based on botanical principles and addressing the needs of the skin both on the outside as well as the inside. They have advocated green products since the beginning of their existence, and they maintain manufacturing through biodegradable ingredients. Lately they have even changed their packaging to include soy-based ink, recyclable materials and a carbon neutral certification.

Arbonne ComplaintsSee also: Rodan and Fields product review

Now, if you are someone who has heard great things about this brand, but don’t want to join their multi level sales team, you can get your hands on some samples at Amazon.com.

Arbonne Samples —->  Click Here.

If you scroll down, we have found even MORE ways to buy Arbonne on Amazon.com.  Keep reading for current links to buy products.

Arbonne is yet another cosmetics company which uses network marketing for the sale of their products. This seems to have become the norm among cosmetic companies as one after the other drop the old way of selling through department stores and go for a network of people either characterized as independent consultants, or as brand partners, or any other way. The principle is the same: a multilevel network of people working the way they like to, whenever they like to and as much as they like to, in order to make as much money as they like to.

For 2014 this system brought them to #34 of the list of top 50 MLM companies in the world with $353 million in revenue.

All products are designed at Arbonne Research and Development Laboratories which operate in a 1,000 square foot building in Irvine implementing the same Swiss standards they started with, the latest state-of-the art equipment and scientists rated amongst the top in their fields.

The product lines coming out of these laboratories, cover 7 different sections:

  • Skincare
  • Bath & Body
  • Hair
  • Sun protection
  • Makeup
  • Fragrance
  • Nutrition

All products are released in series for both men and women. For the purposes of this review we’ll focus on the skincare products.

RE9 Advanced product line review 

See also: Does Neutrogena remove wrinkles?

This is the latest release with a focus on the anti-aging element with a supplement intended for collagen support. The line consists of:

  • A smoothing facial cleanser for clean skin which is the basis of the entire process of skin care
  • A regenerating toner for skin refreshment and preparation
  • A renewal serum to support collagen production
  • An eye cream to treat fine lines
  • A day cream with SPF 15 to moisturize and restore the skin
  • An extra moisturizer day cream
  • A night cream focused on hydration and collagen support
  • A cream specially designed to treat aging signs at the neck
  • A lotion to hydrate the body
  • A cream for the body for firmer skin
  • A cellular renewal masque
  • A dietary supplement with Vitamins A, C, D and E and Q10 enzyme
  • A body wash
  • A body serum
  • A set for ultra-soft skin

Again, these are only supposed to be purchased through agents of the company, but we have found some links to an Arbonne Store on Amazon.com – feel free to report back to us if any of these become unavailable.  We tend to take the links down if they are out of stock for any long period of time.

Buy Arbonne Toner – – >  Amazon Link.

Protein Shakes —> Amazon Link.

Sleep Well Spray —>  Amazon Link.

Lifting and Contouring Eye cream  – – -> Amazon Link.

Anti Aging Set (RE9)  —> Amazon Link.

Night Repair — > Amazon Link.

Especially for men there is a shaving gel, a post-shave balm and an exfoliating wash, addressing the shaving needs.

The effectiveness of Arbonne Skin Care 

No matter who is involved in the cosmetic industry, what counts is the quality of the products and how the customers are treated. On this score after reading 624 user reviews, the conclusion is not the expected one, to say the least.

The first common denominator appears to be the “ease of use” issue, which is a surprising low rank of 2/5, as people seem to think that the regimen of 6 steps suggested by Arbonne for the full process of providing skin care is too much. Furthermore, it involves a lot of products which raises the total expenditure considerably.

The second common denominator is the disappointment over the newest formulas. Most of the reviews mention that the older ones seem to work better especially  with skin problems like eczema, very sensitive skin and alkaline excretion.

The third common denominator is poor customer support. Not all of the consultants are well educated and versed in the products they sell and they frequently do not provide the correct information. Adding to this is the fact that that it may take up to ten days to get a response, it makes for a company which has probably exceeded their organizing capabilities and need a general overhaul in this issue.

In reference to the quality of the products the reviews go from “I absolutely love it!” to “I absolutely hate it!” with the majority being somewhere in the middle, referring to a line of products that is not generic and depends rather heavily on the chemistry of the skin of each individual to work or not. At a rate of 2.65/5 the consensus of opinions speak about an average to a little above average level of quality and effectiveness.

The more sophisticated reviews (coming from people who have something to do with the cosmetic industry) strongly recommend that no purchases are made before getting some samples first and testing the products by applying it to a small area of the skin under the supervision of a trained professional who can observe and advise on the actual per case effectiveness.

The network marketing

The greatest problems for Arbonne seem to be focused on the way customers have access to the products. As aforementioned, a new customer who wishes to seek to try the company’s skin care products and wants to sample first, may be contacted by a consultant anywhere from a few to many days later. He or she is not given the option to order samples from the online stores that sell the products and is a much faster solution with quick deliveries.

After managing to get to a face to face discussion with an Arbonne consultant, the customer can easily assess if the person is new to the business. The information provided is incorrect, inaccurate, incomplete and in many cases misleading. A more experienced consultant may provide better information but the impression of the inexperienced consultant as first contact, works as a deterrent to make the purchase.

The situation gets even worse with consultants organizing parties where, without proper knowledge, they pamper the guests with the wrong products. This is very detrimental to the company as a whole. It may very well be that their products are good, but they definitely need to do a better job at showing the correct procedures to the people that they use as consultants.

The active ingredient controversy

A few recent publications seem to infer that the ingredients used in RE9 series are not what they should be. In fact there is an analysis of the ingredients in some of their products which states that the legitimate active ingredients are not at the top of the list of the analysis. For example, Retinyl Palmitate which should be at the top of the list of a renew serum is at the 28th place which means that 27 other ingredients were added before the one that should have been the first in the mix.

These analyses have been conducted by independent laboratories at the request of pharmacists who often survey products this way on their own initiative. There is no reason to assume that the process used to analyze the ingredients is flawed, or that there are any ulterior motives involved such as, for example, competitor rivalries.

However, if there is a question about the validity of the claims made by Arbonne in reference to the ingredients of their products, it should have been processed officially, with a survey performed by FDA or another similar organization, and the results made public and official.

Conclusion

A 40 year old company should be better prepared and better organized. While an unsuccessful series may be acceptable (no one and nothing is perfect in this world) and can be corrected in the future with another product line that is better researched and better designed, it is unacceptable to treat the customers unprofessionally.

The term means that as soon as a request is made, it is not acceptable to respond later than 24 hours. Whenever a face to face presentation is conducted, it is inappropriate for the representative to say “I don’t know” as a response to a question pertaining to the products they sell, it is unacceptable to provide incomplete and inaccurate information and it is completely reprehensible to provide the wrong information.

Whatever the quality of the products maybe, no company should expect to sell anything until they put their act back together and start acting like the big and historical company they are supposed to be. Being 34th on a list that includes thousands of companies, brings responsibilities. And a company should be prepared to honor these responsibilities.

See also: What is Frownies and does it work on aging skin?

Furthermore, some consideration should be given to the complaints about the too many products required for a complete regimen issue. Companies are all about profit but they should keep it within reason. Forcing a customer to purchase six different products to be able to enjoy the beneficial results is flat out wrong. And it will hurt both the sales and the brand name in the end.

Thanks for reading this skin care review.  Next, you can read about another gigantic company called Meaninful Beauty.

Arbonne Review
1.6 (32.3%) 135 votes

3 COMMENTS

  1. I have used the skin care line and after 1 year I showed 0 results. I also did the 30 day cleans. I was very dissapointed with how much sugar was in it. I did lose a little weight but pretty sure it was because of the clean eating that you do with it. I would suggest you save you 329.00 and just go to the store and buy clean food. Way cheaper with better results. As far as skin care…I will keep looking. Bummed, I really wanted to like this line.

    • Hi Jean,

      Thanks for sharing that with us. We’re always looking to hear from real life experiences. $329 sure is a lot of money to waste for poor results.

  2. I recently purchased RE9 ADVANCED, INTENSIVE RENEWAL SERUM and REGENERATING TONER. What I’ve noticed was that these actual products were different from the samples that were given out at the party. The Renewal Serum sample was more yellowish in color and thicker than the actual product. Also, the toner sample was more watery without scent. The actual product was thicker but had very strong unattractive scent. I am confused why the actual products are different from the samples.

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