Lawsuit: EOS Lip Balm Company Sued Over Damaging Consumers Skin


The company that manufactures EOS lip balm, a brand also known as Evolution of Smooth, might be in a pretty rough situation. According to the most recent documents, a lawsuit has been filed which claims that it may cause individuals to break out and irritate the skin around their mouths causing blisters and rashes.

EOS Lip Balm Lawsuit National News and TV Talks

EOS Lip Balm

This issue and lawsuit successfully made it’s the way to the Today show. Today spoke with one of the plaintiff’s in the case. Rachel Cronin told Today that when using the “Summer Fruit” lip balm, it resulted in her mouth and the surrounding skin becoming “substantially dry and coarse” just within hours.

The lawsuit also made it to the front page of TMZ and they had shared photos of the plaintiff’s face. You can easily see the irritation from using the EOS lip balm.

EOS Lip Balm Lawsuit
Credit: Photos from TMZ article

Rachel Cronin had claimed that the sandpaper sensation and skin condition had lasted 10 days and that it only occurred after applying the EOS lip balm to her lips.

According to Time, they recently spoke with Rachel’s lawyer, Mark Geragos, and he believes that it’s quite possible that hundreds of thousands of people could have been exposed to this and many may have been affected.

If you’re curious how many complaints EOS has actually received for this, they told Good Morning America that the company sold, “several million lip balms last month in the U.S.,” yet they only received consumer complaints which are equivalent to a complaint rate of 0.001 percent.

Another topic of discussion was whether or not something “natural” and “organic” can have an irritating impact on your skin. It’s quite possible that something natural and organic can still cause irritation. Associate professor of dermatology at George Washington School of Medicine and Health Sciences, Dr. Adam Friedman, spoke with the Today show and he confirmed that “Just because something is natural doesn’t mean it is safe.”

If this lawsuit continues to shape and more consumers come forward publicly with their issues, it will be interesting to see what impact it has on existing products, disclosure statements and the impact any confirmed liability may have on the case.

I’m not suggesting that this is something extremely serious that we all need to take action on. What I am suggesting is that if you know anyone that uses this product, that you make them aware of the current situation and share this article with them. There’s a good chance that they may be just fine using the product with no possible side effects or skin irritation. However, I believe in proceeding with caution because I’d rather be safe than sorry.

Lawsuit: EOS Lip Balm Company Sued Over Damaging Consumers Skin
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Brandon Sirrico


Brandon Sirrico is a well-versed marketing expert with a background in finance. He holds an MBA from Florida International University and an undergrad from Northeastern. A former bodybuilder, he's a dedicated gym rat who provides many updates on health and diet as well as reactions to trending skin care topics.